FAQs
Below you'll find answers to the questions we get asked most about supply chain services and solutions.
General
We can provide international supply chain distribution services from most points of origin to many destinations throughout the world. We currently support customer operations in: Aruba (N.A.), Australia, Bahrain, Brazil, China, Colombia, Curacao (N.A.), Dominican Republic, Ecuador, Egypt, Georgia, Germany, Guatemala, Honduras, India, Indonesia, Jordan, Kazakhstan, Kuwait, Lebanon, Malaysia, Mexico, Morocco, New Zealand, Pakistan, Panama, Peru, Philippines, Qatar, Russia, Saudi Arabia, Spain, Thailand, United Arab Emirates, United Kingdom, Vietnam, and Yemen.
Our Operations Team members are well versed in identifying the critical aspects of the importing process necessary for a problem-free import experience. Whether it is documentary requirements, regulatory compliance, inspection verification needs, or customs duty rates, we have the expertise to assist you in achieving the import successes that are essential to keeping your supply chain operating effectively. This is a detail oriented business and we pay particularly close attention to all pertinent transaction details, especially pertaining to the lifeblood of international trade documentation. TradeTrans stays up-to-date with current requirements to ensure documentation is compliant with the ever-changing governmental regulations being enacted.
Currently, all remittances must be in U.S. Dollars.
Yes, we accept all major credit cards.
Labeling
Yes, the TradeTrans team is experienced with many different types of labeling needs, from shipping labels to product labels and beyond. For those customers requiring bilingual product labels, rest assured that we work with one of the preeminent translation services available and have done so for over twenty years. They continually demonstrate a high degree of accuracy in both written language and technical specification. Some of our labeling includes unit sequence labels, pallet labels, GMO labels (see example below) and Bilingual Food Product labels. We currently provide customers with bilingual labels in: Arabic, Russian, Chinese, Urdu, and Spanish languages.
Sample GMO KSA labeling:
Ordering and Purchasing
Given the loss potential via international conveyance, it is strongly recommended that marine/air cargo insurance is in force and covering all of your shipments. Whether purchased in your local market or through TradeTrans, warehouse-to-warehouse coverage will ensure your cargo is protected from loss/damage for up to 60 days at both ends. Please contact us for a competitive market quote.
Currently, we do not offer online ordering. However, as we continue to improve our service capabilities, we do look forward to being able to provide this convenience to our customers in the future.
Shipping/Exporting
International transportation has a multitude of shipping options available to exporters and importers alike. Ocean transport capabilities ranging from bulk transport vessels to container ships economically ply the world’s waterways every day. For more urgent needs, air cargo options, though typically more costly, are an efficient and effective way to quickly get goods to just about any market. TradeTrans works with a variety of transportation professionals to ensure your products are appropriately handled and shipped to any destination required.
63” is the maximum cargo height allowed on a passenger aircraft.
The maximum cargo height allowed on cargo aircraft is 108".
It is best to review your cargo's shipping specifications (weight/dimensions) with a qualified air transport professional prior to transport. TradeTrans ensures this process is appropriately coordinated among all interested parties.
Yes, our team is happy to work with any forwarder you may select. However, we do work with a number of top notch air and ocean freight forwarders to ensure bookings are made and space is secured in a timely manner, freight rates are competitive, and documentation is prepared accurately and presented promptly.
Yes, TradeTrans has had long-standing account relationships with these and other package/document delivery service companies. Negotiated rates are competitive within the industry.
Yes, TradeTrans personnel are thoroughly qualified and duly certified by both international transportation governing bodies: IATA (International Air Traffic Association) and IMO (International Maritime Organization) as well as the U.S. DOT (United States Department of Transportation) to handle, package, label, and arrange for the transport of hazardous goods.
Yes, we can meet your specific packaging and/or crating needs in fabricating custom-built crates using standard wood products or ISPM15 certified and stamped lumber as participants in the Northeast Lumber Manufacturers Association (NELMA) certification program.
A pallet type is market dependent. TradeTrans typically uses both standard hardwood 4-way pallets as well as heat-treated hardwood 4-way pallets approved by NELMA (Northeast Lumber Manufacturers Association) and compliant with IPPC (International Plant Protection Convention) regulations under the ISPM15 standard.
Click here to see our Container Capacity Chart. For more information, call Janet Deverso at +1 (845)-469-1000 or email info@tradetranscorp.com.
LTL: less-than-truckload
FTL: full truckload
LCL: less-than-container
FCL: full container load
TEU: twenty-foot equivalent unit which is how ocean carriers calculate overall vessel capacity. For example, Panamax class vessels from 1985 forward hold up to 4,500 TEU's.
Typical ocean container type and sizes for dry cargo are 20 Ft., 40 Ft. Standard, 40 Ft. High Cube and 45 Ft.. There are many other types of containers available for specialized transport including: reefer (refrigerated), open tops, bins, flats, and tanks.
We generally route all export cargo through the Port of New York and New Jersey utilizing any of the operating terminals: PNCT, APM, Maher, Global, or Red Hook.
Yes, all containers are thoroughly inspected to ensure they are in seaworthy condition. Any container that might show evidence of leaking, damage, or strong odor is rejected as is any non-working reefer equipment.
All products are stacked on pallets for best fit and appropriate weight distribution and secured using industrial-grade stretch wrap. Corner pads and polyethylene strapping may be used to further strengthen the pallet (e.g., for air transport). Pallets are generally loaded in pin-wheel fashion in the container to make sure cargo weight is evenly distributed throughout the container and cargo is appropriately blocked. Floor Brackets and/or Air Bags are used as necessary to ensure proper pallet bracing to avoid movement or shifting in transit.
We can include FlashLink Mini PDF In-Transit Logger to keep track of temperatures and humidity throughout the container's voyage.
Receiving and Delivery
Yes, for all Full Truck Load deliveries as well as LTL deliveries of ten pallets or more. Please contact our operations desk at +1 (845) 469-1000.
Yes, TradeTrans permits overnight parking for any driver making a next day early morning delivery at our facility.